Delivery & Returns

Shipping & Handling Charges

(Please find delivery information below table)

 

Destination                Price per copy

United Kingdom        £5.50

Rest of World             £12.50

For bulk orders, please contact info@tmbooks.com.

Delivery Information

For orders for published titles, we will dispatch your books within 3 working days. However, delivery times will vary according to destination.

For orders for books not yet published, we will dispatch your books within 3 working days of the publication. However, delivery times will vary according to destination. Publication dates are listed on the product pages.

If you have ordered a book where there is the option available to collect your order from the institution, this will display on the payment page. We will email you upon publication to inform you of the times and location for collection.

For more information please email us at info@tmbooks.com or call Customer Service on +44 (0)20 7841 6300, Monday to Friday between 9:30am and 5:30pm GMT.

Returns Policy

In this section you will find information about:

Defective items
Delivery charges
Refunds
How to return an item
Cancelling an order

Defective Items

You can always return an item if it is defective in any way. Please email us at info@tmbooks.com with your order number to let us know the details of the problem.

Delivery Charges

If you need to return an item because of a defect, we will refund the cost of the item along with the outbound delivery charges. Please contact us as directed above to make arrangements for the return.

If you are returning for any other reason, please see the section below about cancelling your order.

Refunds

Refunds will be made to the same method of payment you used in purchasing.

How to return an item

Please carefully repackage items and include a copy of the receipt.  The return address is:

Third Millennium Returns
3 Holford Yard
Bevin Way
London WC1X 9HD
United Kingdom

We recommend you ask for proof of postage when returning an item, as it may be necessary in order to process a refund, should your item fail to reach us.

Cancelling an Order

Under the United Kingdom's Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel the contract for the purchase of any item within 14 days of delivery. This legal right applies to all of our physical products. If your purchase qualifies for cancellation and you would like to cancel the contract please email Customer Services quoting your order number at info@tmbooks.com.

You must take reasonable care of the items and must not use them. Please note that cancellations under these terms can only be accepted within 14 days of delivery. When you have cancelled your contract, you must return the items to us so that we receive them within 14 days of your cancellation of the contract. You will be responsible for the cost of delivering the items back to us, unless we delivered an item to you in error or the items were faulty. Once we have begun the delivery process, you cannot cancel any contract you have with us for any services we have already carried out.